Question 1

Q: How Often Should I Have My System Checked and Serviced?

Accepted Answer

A: Ideally, your system should be checked once a year to ensure it is still working at its full potential. The autumn is an ideal time so you don’t get surprised by an expensive hydro bill due to your heat pump not working properly.

Question 2

Q: How Often Should I Clean or Replace My Air Filter?

Accepted Answer

A: This depends on the type of filter and the environment it is in. If you have pets or kids, you may need to change it more often. However, a basic rule of thumb is every 2 months.

Question 3

Q: Do You Repair Windows and Portable ACs?

Accepted Answer

A: Unfortunately, we do not. We don’t do vehicle air conditioning or residential fridges either.

Question 4

Q: Do You Provide Free Estimates?

Accepted Answer

A: Yes! Our estimator will come to your home or business and go over the options that would best suit your needs.

Your Frequently Asked Questions, Answered!